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Privacy Policy

Table of Contents

Effective Date: August 1st, 2024

Proper ("we," "us," "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, application, and services ("Services").

1. Information We Collect

We collect the following types of information when you use Proper:

1.1 Personal Information

  • Name
  • Email address
  • Phone number
  • Payment details (processed securely through third-party providers)
  • Homebuying-related data, such as property details and uploaded documents

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide and Improve Our Services

  • Enable account registration and login.
  • Facilitate tools for the homebuying process (e.g., offer letters, task management).
  • Personalize your experience and improve platform functionality.

2.2 To Communicate with You

  • Send important updates, such as changes to terms or feature announcements.
  • Respond to customer support inquiries.

3. How We Share Your Information

Proper does not sell your personal information. However, we may share your data with the following third parties:

3.1 Service Providers

We may share information with trusted third-party vendors who perform services on our behalf, such as:

  • Payment processors
  • Cloud storage providers
  • Analytics tools

4. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

4.1 Access and Portability

You can request a copy of the personal information we hold about you.

4.2 Correction

You can request corrections to inaccurate or incomplete personal information.

4.3 Deletion

You can request that we delete your personal information, subject to legal and contractual obligations.

4.4 Opt-Out of Marketing

You can opt out of receiving promotional communications at any time by clicking the "unsubscribe" link in our emails.

To exercise these rights, please contact us at buywithproper@gmail.com.

5. Data Retention

We retain your personal information for as long as necessary to provide our Services or comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.

6. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. These include:

7.1 Types of Cookies

  • Essential Cookies: Required for basic functionality, such as account login.
  • Analytics Cookies: Help us understand how users interact with the platform.
  • Preference Cookies: Save your preferences and settings.

7.2 Managing Cookies

You can manage cookie settings through your browser. Note that disabling cookies may impact your experience with our Services.

8. Children's Privacy

Proper is not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us at buywithproper@gmail.com.

9. International Users

Proper operates in the United States. If you are accessing our Services from outside the US, please note that your data will be transferred to and processed in the United States.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or through the platform. The updated policy will include a revised "Effective Date."

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: buywithproper@gmail.com

By using Proper, you acknowledge that you have read and understood this Privacy Policy.

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